Forum Discussion
Course completions not recording for some users
Hello everyone! Our organisation uses SAP SuccessFactors as our LMS and for the past several months (since mid-May 2020), we have experienced issues where course completions are not recording for so...
Hello,
I just published my first storyline course in our LMS and it appears to be running into this same issue. We also use SAP SuccessFactors. I just ran a report and 32 people have successfully completed the course. I've heard from 2 other people who say they have completed the course, taken the quiz, closed out of it, and then when they go back into LMS, the course is still on their learning plan. Has there been any successful resolution to this issue?
Hi Lucas,
I am sorry to hear that two of your users are experiencing the problem. We would love to look deeper into this; please open a case here. Our support engineers are ready to help
