Forum Discussion
JoseTansengco
2 years agoStaff
Hello Tanisha,
Sorry to hear that you ran into this snag.
I published your project on my end and it loaded just fine when I embedded it in a Rise 360 course. Here's the link to the course so you can test if it will load for you as well.
Here are a few troubleshooting steps that you can try to address the issue:
- Make sure that you are publishing your Storyline 360 course locally, and not on a network drive.
- If you're already working locally, do a repair of your Storyline 360 installation to see if this helps
If the issue persists, open a case with our support team here so we can take a closer look at what's happening.