course not uploading with embed links
I have several courses in Rise 360 with videos that use the embed option. Now one won't upload on my LMS. I checked the links and they all work and all of the settings are the same as the other cour...
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I replaced a pdf with a button link in the original Rise 360 course file that worked with embedded videos. Once I uploaded the course with the replacement button link the course would no longer load. I then removed the button link and tried to upload it again and it still didn't work.
It isn't just one embedded video that is the issue.
I then tired the same thing with the original Rise 360 without embedded videos and it only worked without the button link but at least it loaded.
I don't have an account with ScormCloud and have never had reason to use it before but I can look into it.
Hi Paula,
Thanks so much for that additional detail!
SCORM Cloud is a helpful tool when trying to determine where the issue is. If you're willing to share a copy of your project with us, I'd be happy to do some testing on my end as well. You can open a support case with our team to share your file, and we'll We'll delete it from our systems once troubleshooting is complete.
Hi Kelly,
Thank you for your assistance. I have submitted a case and uploaded the scorm zip file.Paula
