Forum Discussion
Course Progress Not Saved
Hello. We are having issues with courses created in Rise and published to our LMS. Our typical course is created in Blocks and contains 3-4 Lessons, each with multiple sections that are advanced b...
Hi-- I am having a problem somewhat similar to this. The package is tracking progress and I can exit and reenter and pick up where we left off, so that's all great. My problem is that once the course is 100% complete and a learner wants to go back and look at a section as a resource, it is starting at the beginning again and since I have restriction set up in Rise they would have to go through the entire course again even though they've gone through the Rise course and LMS says they are complete and can revisit content without retaking. I am using UKG Learning Pro as my LMS. Any guidance would be super helpful. Thank you!
I think that there’s a setting somewhere in Ride which allows the learner to complete the slides in any order- this may help? I switched to tin canny which works much better than e-learning freak plugins.
I’m fumbling my way through so I’m no expert!
Good luck!
Sent from Outlook for iOS
Hi Cassie,
Happy to help!
Certain learning standards such as SCORM 2004 3rd or 4th edition reset learners' attempts upon course completion.
When completion is set to "Complete" the SCORM driver changes the exit type to "Finish" causing the LMS to discard any runtime data and start a new attempt as stated here. If you use these learning standards, consider switching to SCORM 1.2 or SCORM 2004 1st or 2nd edition to change the behavior.
If you aren't using any of these learning standards, try testing your course in SCORM Cloud to test if the behavior is LMS-specific. If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can look at what's happening.
