Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
Has this issue not been resolved yet? The issue seems to go back many years...
I have a Rise course which once the success criteria is met (view percentage 95%) the course is passed but when the user relaunches the course it resets the course. This isn't acceptible as the sections are set to restricted (by deisgn) therefore the user is forced to go through the entire course again to get to the topic they wish to re-read.
I'm baffled as to why this hasn't been fixed as it isn't an LMS issue as it is present in Scorm cloud too. All we are looking for a slider to be added to the export settings to "always resume the course (even after successful completion)" This will then allow courses to be used as reference material after completion.
Is there plans to fix this issue or is there a workaround present which we can adopt for the time being?
