Forum Discussion
DianaNicole
8 years agoCommunity Member
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
RenGomez
Staff
Hi Kris,
Thanks for sharing your experience! If you see the same results in SCORM Cloud, then I'd like to have our support team take a closer look at your file and provide some next steps after getting a better idea of why this is happening!
Feel free to connect with our team, and we'll go from there!
KrisRandall
4 years agoCommunity Member
Hi Ren,
Took me months to respond as the notification was caught in junk. But i'm back now and have submitted a case to the team!
thanks
Kris