Forum Discussion

RosMcNamee-4c99's avatar
RosMcNamee-4c99
Community Member
6 years ago

Courses disappeared

All my Rise courses are gone. What happened?!?!?!

  • stevebownds's avatar
    stevebownds
    Community Member

    Same! I was freaking out until I saw this post. Hopefully it's a temporary issue.....

  • Thank God it's not just me!! I was just in the middle of working on a Rise course and everything just disappeared.  I'm sure they're on it!

  • So sorry for the interruption, everyone! Rest assured our team is on it, and we'll be back up and running soon. We'll update you as soon as we have a fix in place!

      • KarlMuller's avatar
        KarlMuller
        Community Member

        Hi Rose,

        Did you check your Deleted Course folder?

  • I'm back with good news! Rise 360 should be running smoothly now. Please let us know if you run into any more issues!

  • Yes, confirmed we are back in action. That was a shock to the system alright haha! Have a good day everyone.

  • I guess you'd don't know what you've got until it's gone.  What a nice reminder of how valuable Rise is and to not take it for granted : )

    HUGE thanks to the team that fixed this so quickly, and got me right back to work!!