Forum Discussion

AndrewHanley's avatar
AndrewHanley
Community Member
5 years ago
Solved

Courses not COMPLETING on LMS

Multiple LMS's are not updating the "completion" or "success" status of recent courses published with Storyline 360 (latest build) The course completion is set via a trigger: When timeline start...
storyline 360
  • AndrewHanley's avatar
    AndrewHanley
    5 years ago

    So for anyone else in the same position and reading this - there is hope!


    Whichever slide had your "complete course" trigger on, make it a Results slide.
    Then on any previous slide, go to INSERT > Convert to Freeform, and choose Pick One.

    Choose any object already on your slide, or create a new object off screen if you prefer. Set this object to your one and only option in the Pick One choices. Then set its initial state to SELECTED.

    Finally, ensure you have the SUBMIT INTERACTION trigger added to this slide. I added it on the NEXT button click, and "when timeline ends" because my specific course is set to automatically move from one slide to the next.

    And thats it. Publish your course, ensuring that the TRACKING is now set to "When the learner completes a quiz" and not "Using triggers"

JoeFrancis's avatar
JoeFrancis
Community Member
2 years ago

When using Cornerstone OnDemand (aka "Saba") for a SCORM 2004, Ed. 3 courses, you must send both a Completion status and a Success status when the learner has successfully completed the course. Otherwise, the learner will be stuck at Completed/Unknown.

Storyline and Studio: How to Report Completion and Success Statuses to an LMS

I typically have this slide trigger on the last slide in the course:

Complete course as Completed/Passed
When the timeline starts on this slide
AnneDeFelice-2e's avatar
AnneDeFelice-2e
Community Member
2 years ago

Thank you Joseph, this is very helpful! (Please see attached files for the settings I am using).

Currently I have set up LMS Reporting as "Passed/Incomplete."

Also, the Tracking Option is for "When the learner completes a quiz." 

Is this sufficient? In the Storyline documentation it says you can have 1-3 choices, and that "Whichever option a learner completes first is the one that gets reported to your LMS/LRS."
https://community.articulate.com/series/articulate-storyline-360/articles/storyline-360-publishing-a-course-for-lms-distribution#step5