Forum Discussion
Courses not publishing to PDF
Hello, I have been unable to publish any of my courses to PDF at all today. I had no problems yesterday, but today, I am attempting to make answer keys, and after asking it to publish, the page just loads and loads, but never publishes and then says "something went wrong." I have tried this on multiple courses, tried duplicating courses and had other teammates try as well and none of us can publish to PDF. Is there a technical issue happening with that today?
One of my courses (a larger one) won't download to PDF today whereas others have.
Having the same issue that you all were having 9 months ago. What is the fix?
I published several Rise courses to PDF this morning without any problems, so it's not a general issue.
I have submitted a case because it is several of us having the issue.
Multiple people on my team are also experiencing this issue as well. We are able to publish to LMS and other formats, but when we try to publish something to PDF we get the error message.
Thanks for reaching out Keith!
I'm glad to see that my colleague Ian is assisting you within your support case. We'll continue the conversation over there.
Have a great start to your day!
Great call opening a case, Melissa! I see that my colleague Jan assisted you. If any other questions come up, just let us know.
Have a great start to your week!
