Forum Discussion

StephenCalhoun's avatar
StephenCalhoun
Community Member
7 years ago

Courses won't upload to review

When I try to upload the attached course to Articulate Review, it gives me the "please check your internet connection" error after trying to upload it. I checked this article but none of these issue...
Review 360
AlyssaGomez's avatar
AlyssaGomez
Staff
7 years ago

Hi Stephen,

Sorry you're getting stuck publishing to Articulate 360! I was able to successfully publish your project here. 

Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.12.14594.0 in the bottom-right corner. 

Let me know if you're already on the latest update, and we'll keep digging!

MartinDean's avatar
MartinDean
Community Member
6 years ago

Hi Alyssa

I am having repeated problems uploading a course to Review 360.  It fails about 2/3rds of the way through the 'uploading' part of the process.

Is there another way to do this?  For example if Review could ingest .ZIP files, then at least we do not have to keep re-publishing every time we want to try to upload it.

Regards
Martin Dean

  • MartinDean's avatar
    MartinDean
    Community Member
    6 years ago

    FYI - I have now tried 4 times to upload a 180Mb file and it fails every time, telling me to check my internet connection.  That is running perfectly at 72Mbps down and 20Mbps up, so that error message is not very helpful.

    Any suggestions please?