Forum Discussion
AnthonyWatson
2 years agoCommunity Member
Courseware improvement
Early next year I need to consult through our business to determine content changes for our Inductions.
As part of this process, I'm also considering a bit of a design resign refresh and would be ...
JoanneChen
2 years agoSuper Hero
Hi Anthony,
I would add more motivation factors in every section. And make the course more task-oriented instead of a huge information pack. A conversational design by adding a character coach and making users feel like someone in this course talks with them, instead of reading cold compliance rules. Having the virtual coach ask questions that users will care about in their daily life to make them think before receiving the information that they need to know.
BTW, the tone of the text might be better using spoken rather than written ones, especially if the target audience is truck drivers.