Forum Discussion
Cover Photo Arrow Not Displaying / Must click 2 times to start
Hope you can help with this! I've uploaded a picture as the cover photo. My menu controls are turned off, and I can see the big arrow within Storyline.
However, when I upload to Review 360, there ...
Hi Kimberly,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!
I created a test file and published to Review 360. In Chrome, Firefox, and Edge, the play button prompts me to start the course. Have you tried pasting the Review link in an incognito window? I found that if play the course in a window where I'm already logged into my Articulate account, the video will play automatically. Please let me know if this helps!
If you're able to share your file with us, I'd be happy to investigate this further. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
