Forum Discussion
kevinbaker
4 years agoCommunity Member
Critical issue - Rise not consistently reporting xAPI completion statements to LRS
We are suffering data drop from our Rise courses. We have other courses on our site, but it's only the Rise courses that are a problem.
For some users, the passed statement is not being sent by Ri...
StuartJohnst781
3 years agoCommunity Member
Hi All
We are experiencing this with our courses too. In addition to 'completion' not being captured - we are also experiencing users reporting that after completing and logging back in - their progress has not been saved/is lost - in some cases users are having to start again.
Articulate support have tested the packages in SCORM cloud and reported no issues, prompted me to go back and deal with LMS provider who are pointing back to the package.
Ongoing issue for some time now - so worried to see other users reporting same issue!