Forum Discussion
kevinbaker
4 years agoCommunity Member
Critical issue - Rise not consistently reporting xAPI completion statements to LRS
We are suffering data drop from our Rise courses. We have other courses on our site, but it's only the Rise courses that are a problem.
For some users, the passed statement is not being sent by Ri...
AlyssaGomez
3 years agoStaff
Hi Oscar,
We haven't yet come to a resolution here, so we'd love to work with you one-on-one to find out why a passed/completed statement isn't being sent for some of your learners.
Please open a case here, and we'll get the process started!