Forum Discussion
Critical issue - Rise not consistently reporting xAPI completion statements to LRS
We are suffering data drop from our Rise courses. We have other courses on our site, but it's only the Rise courses that are a problem.
For some users, the passed statement is not being sent by Ri...
Hi,
I just want to check as this was an issue over a year ago that this was resolved.
We're having the same issues. Working with a company of over 40k staff, we're having hundreds of these issues arising.
I've opened a case earlier today, but spotted this, which is exactly the issue we are having.
Hello Scott! I understand you are encountering an issue reporting xAPI completion to your LMS.
I see that Ian replied to the case you opened and had some suggestions to troubleshoot the issue further. Feel free to reply back to Ian if you still need help or continue to encounter this issue. He'll be more than happy to continue troubleshooting the issue with you.
Let me know if you need anything else.
