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TammyPrewitt's avatar
TammyPrewitt
Community Member
28 days ago

Cue Points Not Working Correctly in Video

Hi, I loaded a video into Storyline 360 and created some layers for review activities for certain points in the video. I have it set so the video stops and a review activity shows when the timeline...
e-learning development
storyline 360
TammyPrewitt's avatar
TammyPrewitt
Community Member
23 days ago

Hi! Thank you for getting back to me. I attached the trigger set up screenshot in my initial post - is that what you're asking for?

LucianaPiazza's avatar
LucianaPiazza
Staff
22 days ago

Hi TammyPrewitt​, 

I understand you want learners to review activities at certain points in a video and then continue the media where they left off, but the cue points and triggers aren’t working as expected. I created a sample file that accomplishes this. Let me walk you through my setup!

1. I inserted a video from our Content Library into my Base Layer.  

2. I added cue points on the Timeline for where I'd like my layer to display and pause the video. 

3. I then created a Slide Layer. In that layer, I added text and images with AI Assistant, inserted a button, and renamed the button Back. 

4. Let's talk triggers! In the Triggers Panel, I inserted two triggers. 

  • The first trigger on the Base Layer tells Storyline to open the layer at the desired cue point.
  • The second trigger is on the Slide Layer and navigates back to the Base Layer.

5. I adjusted the Slide Layer Properties (gear icon in the bottom right corner) when on my Slide Layer. These settings allow the video to start right where we left off! 

  • I checked:
    • Hide other slide layers
    • Hide objects on base layer, and
    • Pause timeline of base layer.

6. Finally, I modified the Player Properties to include the Seekbar for learners.

Here's a quick visual where I walk through my sample project file. I'll attach the .story file in my reply!

If you're still having trouble with the cue point navigation in your course, or are looking for something different, I'd be happy to take a closer look at your setup! You can share your project file in this thread or privately in a support case. 

Looking forward to hearing from you!