Forum Discussion
Custom block font size not matching
I seem to remember this was an acknowledged limitation with custom blocks during the Beta. It happens because custom blocks aren’t responsive. You set the canvas size in pixels, and Rise scales the whole canvas to fit the block’s content width. Text scales with it. So “18” is 18 units on the canvas, not 18px on screen, and if the canvas is wider than the content width, everything shrinks. Try to match the canvas width 1:1 so 18 is actually 18. In the Beta the width sizes given were Large 920px Med 760px small 520px. The further problem you’ll get is that the font sizes still might not scale the same on smaller screens or mobile because the block isn’t responsive as said. Nothing you can do about that unfortunately.
You're correct.
In addition to the bug I mentioned to LFanz, we're tracking a separate Rise 360 bug that affects the responsiveness of Custom Blocks. We're mostly seeing this behavior during playback on smaller hardware like tablets and phones.
I've included both of you in the bug report, and we'll notify you as soon as a fix is in place.
I am also having this issue, and it is highly frustrating. I am now thinking that I will make the blocks in storyline and do the custom block that way. When previewing the course in my LMS sandbox, on a laptop as well as my big screen, the fonts are very small. A size 29 in the custom block, only just visibly matches the size 17 in the rest of the riseblocks.
Please tell me this is going to be fixed, otherwise the option of "Custom Block" is largely pointless.
For now I will continue to use Storyline and Mighty to help me achieve what I need.I've not tested it yet but this new labs feature might be worth trying as a solution to the issue: New in Labs: Responsive Custom Blocks | E-Learning Heroes
Yes, funnily enough, I noticed this this morning.
I have turned it on, it doesn't appear to make a difference to my existing content, may be it will help with newly built content. Fingers crossed things improve!
