Forum Discussion
Custom Block in Rise not Saving Changes
Hi DanielBodhai627,
Thanks for sharing those details! You’re right to ask about that behavior. There was a temporary issue yesterday that caused text edits in Rise 360 Custom Blocks not to save properly. The good news is that it’s already been resolved.
Please refresh your browser to make sure you’re working with the latest version of Rise 360, then try editing your custom block again. Your changes should now save correctly.
It sounds like duplicating the course gave you a working copy, which is a good workaround while the fix rolled out. If you notice anything unusual after refreshing, please let us know or reach out through a support case so we can take a closer look.
Quick update: I duplicated the course, and I don't seem to have an issue with the copy. So, I at least have a working version to work with. However, I would still be curious if anyone had ideas of why this happened in the first place and any other things I could try.
Hi DanielBodhai627,
Thanks for sharing those details! You’re right to ask about that behavior. There was a temporary issue yesterday that caused text edits in Rise 360 Custom Blocks not to save properly. The good news is that it’s already been resolved.
Please refresh your browser to make sure you’re working with the latest version of Rise 360, then try editing your custom block again. Your changes should now save correctly.
It sounds like duplicating the course gave you a working copy, which is a good workaround while the fix rolled out. If you notice anything unusual after refreshing, please let us know or reach out through a support case so we can take a closer look.