Forum Discussion

EwanLaing-b692c's avatar
EwanLaing-b692c
Community Member
1 year ago

Custom Dividers Resolution & Sizing

Hi All! I have been trying to get custom dividers to work on a course, but when following the steps in the article below I am finding that they are SUPER pixelated and low-res when I upload them to...
Articulate 360
articulate 360 training
rise 360
JMManalili's avatar
JMManalili
Staff
20 days ago

Hi DanielBott,

Thanks for reporting this and sharing the screenshots!

I compared a labeled graphic in Edit and Preview modes and tried adjusting the image width, but I wasn’t able to reproduce the cropping you’re seeing on the right side. What image format are you using, such as SVG, PNG, or JPG?

Could you share the original image used in your labeled graphic? If the cropping also appears in Review 360, a link to the course would help us take a closer look. You’re welcome to open a support case if you’d prefer to share these privately.

Looking forward to hearing from you!
 

DanielBott's avatar
DanielBott
Community Member
20 days ago

Hi! 

Someone from the support team reached out, and we identified the issue. Navigation needed to be changed to 'Continuous ', and now the issue has been resolved. They mentioned that the labelled graphic was adjusted so that it doesn't overlap with the stepped navigation controls. 

Thank you for responding!

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    20 days ago

    Hi DanielBott​,

    Glad that our colleague Ian has been helping you in your case. We appreciate you sharing what you both discovered in this thread.

    Thanks again for reaching out!