Forum Discussion
Custom Font Won't Save in Rise 360
I am having a difficult time uploading my WOFF2 after I convert them to WOFF files. Any thoughts?
Thanks~Tracy
- KarlMuller2 years agoCommunity Member
Hi Tracy,
Ensure that there are no spaces or special characters in the file name.
- TracyCarlson2 years agoCommunity Member
Thanks for the response. There are no spaces. My files are WOFF2 and I used the converter to convert files to WOFF. Maybe I am not giving Rise enough time to upload the files?
Thanks,Tracy Carlson (she/her)
Senior Trainer Specialist, Optum Idaho|Optum Behavioral Health
O-1-763-348-0502
Tracy.Carlson@optum.com322 E Front St, Suite 400
Boise, Idaho 83702
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Hi Tracy,
Our support team will be more than happy to help you out here. Do you mind creating a case and attaching a copy of the WOFF2 font file? Our team will respond right away to investigate your font issue.