Forum Discussion
Custom Font Won't Save in Rise 360
Hi Tracy,
Ensure that there are no spaces or special characters in the file name.
Thanks for the response. There are no spaces. My files are WOFF2 and I used the converter to convert files to WOFF. Maybe I am not giving Rise enough time to upload the files?
Thanks,
Tracy Carlson (she/her)
Senior Trainer Specialist, Optum Idaho|Optum Behavioral Health
O-1-763-348-0502
Tracy.Carlson@optum.com
322 E Front St, Suite 400
Boise, Idaho 83702
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- Chris-Santos2 years agoStaff
Hi Tracy,
Our support team will be more than happy to help you out here. Do you mind creating a case and attaching a copy of the WOFF2 font file? Our team will respond right away to investigate your font issue.