custom navigation back button/ cue point issue

Hello Wendy, and welcome to E-Learning Heroes! ⭐️

Thanks for describing what you're experiencing with the helpful details! Sounds like you're having trouble getting that custom navigation button to work — You've come to the right place!

  Let's jump in with some helpful tips:

• Remove the Default Navigation in the Slide Properties.
• Your triggers panel should look similar to the image below — keep in mind that the Jump to previous slide trigger goes to the last visited slide and not the previous slide as they are listed in the story view.

• Copy/Paste to the Slide Master — This way, you won’t need to copy the navigation objects onto each slide one at a time. If you make a change, you won’t have to change it on every slide in your course manually.

If you feel like you're still stuck, would you mind sharing your .story file here so I can take a peek?  Or, if you're more comfortable, you can share it privately here!