Custom State Changes and Cropped Characters

Thank you,  I actually recreated that second "circle' character -- with the label "recreated" but had the same result.  It looks like you made your images larger, didn't  change the shape to a circle/headshot and did not put a fill or border around them --- perhaps that is the difference.  I have six of these characters that I want to have the facial expressions change during timeline triggers.  In the past, I've done this with full body images without an issue.  This time, Articulate doesn't seem to like the cropped head shots.