Forum Discussion
Dark mode inverting white text to appear black
Hello everyone, I have a very unique issue.
I have a user who cannot read the questions in one of our courses hosted on an LMS because dark mode inverts black text to white but does not invert the white background to black.
Phone is a Samsung galaxy A70
Model number SM-A&05FN
Running android 10
Browser google chrome version 85.0.4183.101
anyone else have the same issue.
course zip file attached for anyone who wants to recreate the issue. My phone does not have dark mode to do testing.
22 Replies
Hi Lauren,
Thanks. I talked to support and we discovered that the issue happens when phone default browser doesn't match the supported by articulate browser or version of the browser.
In case with my customers, their default browser is Samsung Internet, which isn't supported one.
Good morning, Anna!
I appreciate you coming back with an update. 😊
For those following along, here are the supported browsers for viewing Rise 360 content:
- Browsers for Viewing Rise 360 Courses
*This includes mobile devices.
- Browsers for Viewing Rise 360 Courses
Hello, I just came upon this issue today - the default mobile Samsung Internet with 'dark theme sites' affecting my Storyline 3 course as others have described. As this last message was a year ago, has there been any progress in resolving/ supporting the Samsung browser?
Hi, Caroline.
Thank you for reaching out!
Samsung Internet Browser is not on the list of currently supported browsers for viewing content created with Articulate 360. You can check the list here for additional information.
You're also welcome to submit a feature request through this link.
I am now getting a couple of user experience this issue. Specifically on a SCORM test where the questions are picked from question banks.
The course has been running ok for a number of years but only now this is an issue.
Very strange.
I have noted the comment about dark mode and colour inversion and will check this out next time it happens.
