Forum Discussion
Deleting lessons
Hi there,
Hoping I'm not missing something simple, but I can't seem to delete lessons. Can someone please help me out? :)
Laura
22 Replies
I am having the exact same problem. I have spent over a 1/2 hour trying to find the "magic spot" to get the pointing finger to appear. This is not an efficient use of my time, and my wrist is starting to ache. This is definitely an area of opportunity. It shouldn't be that hard...
I couldn't get the ... options to appear at all in Chrome 96, but when I switched to Firefox 94 it worked as expected - but only the FIRST time. Arrggghh.
Hi Julie,
I use Chrome 96 and have no problems getting the ... options to appear.
Sorry to hear that you can't get the ... options to appear, Julie! Can you try accessing Rise in Incognito or InPrivate window? Pressing Ctrl + Shift + n for Windows, or Press ⌘ + Shift + n for Mac switches you to Incognito mode and disables all browser plugins. Sometimes plugins cause odd behavior.
If the issue persists, please take a video of what's happening and then open a case with us here!
I repeatedly encounter this problem - only 3 options display on the drop down. The "sweet spot" to get the mouse to change from hand to pointer is challenging. I spend a tremendous amount on this simply requirement - trying to delete a lesson, or trying to delete a quiz. Same issue no matter which "type". Same issue whether using my fancy "precision" mouse, or my inexpensive "wired" mouse. Frustrating - it should not be this difficult. Happens on multiple courses created.
Hi Michel, I'm sorry you're running into this issue. Please try the following options:
- Make sure you're using a supported browser for authoring in Rise.
- Try it on a different browser
- Use Incognito or private browsing mode.
- Set your browser zoom to 100%.
If none of these options work, please open a support case using this form, and one of our customer support engineers will work with you directly to troubleshoot this issue.
