Forum Discussion
ChadHenderson-8
3 years agoCommunity Member
Diagnosing video playback issues
Can anyone provide diagnostic insight into this scenario? Given: (a) Recorded (mp4) training sessions inserted into slides as video, with native video controls shown. Controls are "covered" until ...
JoseTansengco
3 years agoStaff
Hi Chad,
I went ahead and created support case 03268783 for you so we can have one of our support engineers take a closer look at the video issue you're encountering. Someone will be in touch with your shortly. For your reference, you can reach out to our support team anytime by creating a case here!