Forum Discussion
Dial Interaction is not working properly on the iPad or mobile device
Hi! We have created a dial interaction in Storyline 360 that is working fine on a desktop using a mouse, but the dial interaction is not working properly when tested on an iPad or mobile device.
I...
Hi Joe Tansengco,
Thank you for your response.
- We are accessing the course through an LMS.
- Yes, we are experiencing the issue with non-iOS browsers (Google Chrome).
- The iOS version is iOS 14.
Hello Padmakar,
Thanks for the additional information. Since your courses are hosted on an LMS, I'd recommend testing how your course behaves in a different LMS to help isolate if the issue is specific to your hosting environment. Here's how you can test your course in SCORM Cloud:
If the issue persists after testing your course in SCORM Cloud, open a case with our support team here for further assistance.
