Forum Discussion
Disable Email Notifications for Published Course
How can I stop getting emails that say "'Example ABC' successfully published to Articulate Review" every time I publish? I'm already unsubscribed from all communication from Articulate
- JoyceMaurin-e58Community Member
These e-mails are now regognized as junked mails so I don't get any notification anymore. That's a shame you don't care more about your e-mailing reputation at Articulate's.
- RobertWebbe-404Community Member
I guess Articulate is not interested in fixing this. How hard is it to add an option to a user's account page with an opt-out for this?
Hi everyone!
Thanks for sharing that you’d also like this feature in Rise 360. I've added your voice to the request, and we'll notify you once it is available.
- NicolasPlanelCommunity Member
+1
It's possible to mute notifications in Review 360, opt-out for commercial emails.
It would be great to be able to do the same for those "successfully published course" ones.
Thanks.
Hi Victor. You're right - Rise will send an email when you successfully upload your course to Articulate Review, as well as when you export a course for LMS or web. Some folks find it helpful when they need to export a larger course that might take a few minutes to process.
I'll let our team know that you'd like an option to disable those emails! In the meantime, would creating an email filter help reduce your inbox volume?
Hi Peter,
No update yet, but we'll let folks know in this discussion if this feature makes it to Rise. For more information on how our team manages the feature process, take a look here!
- NicoleLegault1Community Member
Hi Mark,
Thanks for taking the time to submit feature requests for those. We appreciate that and we thank you for lending your voice to this conversation and sharing your thoughts with us. Now that you're subscribed to this thread, you'll be notified if/when we post any updates related to this.
- TimLewis-c68f58Community Member
So please add my 'voice' to this issue. In fact, I'd be keen to understand when exactly this is going to be done as this thread is over a year old already!
Hi, Tim. Thanks for chiming in. We don't have imminent plans for this feature, but we're still keeping track of interest! Here's more information about how we manage feature requests.
- TimLewis-c68f58Community Member
Great - so what's the status? I'm guessing this has gone to your Customer Support Team, but it's not deemed of value or improve the experience for those of us who pay money to use your software?
I currently have emails from Rise blocked and sent direct to my spam folder ... obviously not ideal if there's emails with information that's not related to course download.
- RobertWebbe-404Community Member
I'll keep it short: +1.
- MaaikevanReekumCommunity Member
+1 I have a customer too who's work is negatively effected by the load of emails.