Forum Discussion
Disable Email Notifications for Published Course
How can I stop getting emails that say "'Example ABC' successfully published to Articulate Review" every time I publish? I'm already unsubscribed from all communication from Articulate
74 Replies
+1 PLEASE!
+1!!!
+1 - Would like to handle this on the Articulate side of things, not Outlook.
+1 My entire team would benefit from this fix. We understand how it can be a benefit for some people but it's important to have the option to turn the emails off. Thanks!
Until such time that Articulate resolves this, if you using Outlook as your email client, it is easy to create a rule to automatically handle these emails.
A rule allows you to perform actions based on the sender, the subject line, etc. You can mark the messages as read, move the message to another folder, delete the message, etc.
+1 I have a customer too who's work is negatively effected by the load of emails.
I'll keep it short: +1.
Thanks Allison. Your link looks a lot like the one your colleague included 3 days ago.
My question was, has your 'customer support team' deemed that reducing spam in user inboxes won't meaningfully improve using Rise, or that it won't benefit the majority of users?
It's not unusual for my team to create between 50 - 100 courses a week. That's a lot of spam. I'm sure I'm not alone.
I understand completely if this isn't a priority. Can you however please pass on the consequences to your support team, as I've blocked all emails from Rise/Articulate as a solution.
Tim
Hi Tim,
We totally understand that receiving large quantities of email can be frustrating. However, as explained above, we receive hundreds of feature requests every week and have to prioritize them since it's not possible to develop all of them at once.
Just because this feature isn't currently on the roadmap doesn't mean we've decided it isn't useful or won't benefit our users, it just means that there are other features that we've identified as more critical at this time.
That being said, we're still monitoring this request and will revisit whether or not to add it to the roadmap in the future. Rest assured that I've passed on your feedback to our team and will get back to you with any updates.
Thanks for your understanding and patience! :)
Umm, perhaps putting things into perspective may help.
Collectively, it's a "crap ton" of emails causing a stir with some. It affects business email programs, time, trouble etc.
This is not merely a "feature" request but more of a FIX.
To put it another way...wishing for and wanting a feature is vastly different from asking for something that causes problems, to be removed. :)
Regards,
Harry Carter
So please add my 'voice' to this issue. In fact, I'd be keen to understand when exactly this is going to be done as this thread is over a year old already!
Hi, Tim. Thanks for chiming in. We don't have imminent plans for this feature, but we're still keeping track of interest! Here's more information about how we manage feature requests.
Great - so what's the status? I'm guessing this has gone to your Customer Support Team, but it's not deemed of value or improve the experience for those of us who pay money to use your software?
I currently have emails from Rise blocked and sent direct to my spam folder ... obviously not ideal if there's emails with information that's not related to course download.
I can absolutely say that after publishing over 60 courses in the weekend that this feature is must. My inbox got hammered. A big 1+ from me!!
I'll add your voice to the feature request Bailey! In the meantime, I would look into adding a filter to your inbox so that you don't have to manually delete these emails.
