Forum Discussion
Disappearance of default underline formatting on hyperlinked text and URLs
Hi Luciana,
Thanks for looking into this but I discovered today that it was a rogue Chrome extension that was causing the problem. Once I removed the extension, the problem went away.
Regards,
Shane
Hello ShaneMurphy-8f6,
I'm sorry to hear you're having trouble with the hyperlinked text showing up as expected. I tested this on my end and can confirm that I experience the hyperlinked theme color and underline in my sample. Happy to learn more!
- What specific block type are you experiencing this behavior in?
- Are you experiencing this while editing your course or when viewing in Preview, Review 360, or a published output?
- I'm curious if this is happening in any other courses you're working on, or just this one?
As a troubleshooting step, I recommend checking to see if you experience the hyperlinks correctly in an incognito window in one of our supported browsers. If you're still experiencing this issue, we'd be happy to take a closer look at a screen recording of this behavior and a copy of your course in a support case.
Looking forward to hearing from you!
Hi Luciana,
Thanks for looking into this but I discovered today that it was a rogue Chrome extension that was causing the problem. Once I removed the extension, the problem went away.
Regards,
Shane