Forum Discussion
Disappearing content from slide/stage and only appears if I click in the text box
So not sure what I did but initially the content on the stage, aka slide was always displaying in the application. Now, if I go any slide, the content is on the stage but just not visible till I click in the text box? Not sure what to make of this behavior. I've attached a short video clip to this post, so maybe you can figure it out.
Any assistance is appreciated to solve this riddle is appreciated. Thank you
- NedimCommunity Member
You have the Timeline Visualization activated in the top-right corner of the timeline. If it's active, deactivate it (click on the Timeline Visualization icon) and see if the issue persists. Alternatively, move your timeline playhead all the way to the right until your text is visible in the timeline.
- NomdeGuerreCommunity Member
Thank you, it sort of solved the problem....now have a follow-up, so when I am in the slide/stage area I do see the content, but for whatever reason in the scenes section aside from one scene all other scenes show as blank even though they all have content and I have toggled back and forth with the Timeline Visualization button to no avail. Any suggestions? Thank you in advance. Image and short video attached.
- NedimCommunity Member
It's a glitch, trust me. Click on the text box and move it slightly until it becomes visible. I know it's a bit annoying, but it won't affect the visibility of anything in the Preview in any way.
- NomdeGuerreCommunity Member
Thank you
- Laura_is_an_IDCommunity Member
I am having the same problem as NomdeGuerre! (So adding my experience here)
For a little context:
- It is a multiple choice question slide.
- The base slide now looks like a blank Incorrect feedback layer.
- I think it is a fairly big file (52MB)
The answer options, textboxes, shape, and image on the slide are not showing anymore. They DO show if I click where they were/where they should be---sometimes! Sometimes it takes 2-3 clicks.
- It does not show up if I move an item.
- It is not the Timeline visualization function either.
- My Storyline is up-to-date.
I tried closing Storyline and opening it again, but it didn't help.
I will try to restart my computer and update this comment.
UPDATE: Restarting didn't help.
Also, I am working on my local drive, but I do have a backup file on a shared drive. I save the file back and forth on the local drive and shared drive.
I will simply delete and recreate the slide because it seems to be an isolated incident in the file. (And I'll check out EricSantos' tips below)Hello Laura_is_an_ID,
I'm happy to chime in! I appreciate you sharing details of your experience and applying initial troubleshooting steps.
I don't see this issue on my end. If restarting still doesn't help and you're already working on your local drive, try following these steps to fix possible Storyline installation issues.
Please feel free to open a case with our Customer Support Engineers if you want more targeted help.
- Laura_is_an_IDCommunity Member
Thanks Eric : )
Restarting didn't help.
Because it seems to be an isolated incident in the course, I will just delete the slide and create it again. I will submit a case if it happens again.
Thanks again.