I am trying to download my desktop apps for all of Articulate. I can log into my account, but every time it asked me to sign in.
Back story, I have changed computer with my company and I did not uninstall Articulate with the old machine. BTW, the download button on the Articulate 360 page does not appear.
Any help is appreciated.
Thank you
Hi Kristina!
Sorry to hear you've run into this setback while trying to download the Articulate 360 desktop applications!
Testing the behavior on my end, I was able to sign in and access the download button successfully.
To clarify, are you experiencing this issue across multiple browsers, or is it local to one? Also, does clearing your browser's cache improve the issue? If still unsuccessful, please connect with our support engineers through a support case. They'd be happy to continue troubleshooting with you!
