Forum Discussion
Downloading fonts
I downloaded a SL template that is looking for Poppins fonts. I downloaded the file of Poppins fonts, unzipped them in my download folder on my PC. Is there a particular folder I should install th...
I'm having a similar issue with fonts.
I have installed fonts to Windows 11 (Amazon Ember Font; ttf).
I can design the slides with the fonts.
I cannot see any content in preview or in a published state.
I have tried using a windows font (Arial). Everything works perfectly for the Windows font.
Installed fonts are making the project fail. Any ideas?
Hi Patrick,
Sorry for the trouble with the custom font in Storyline. If you can see the font properly during editing, you should also see it in preview or publish.
If you've already tried reinstalling the Amazon Ember font, try running the steps below to fix possible installation issues with Storyline.
We'd be glad to investigate further if the problem persists. You may share the Amazon Ember font file here or in a support case.
