Forum Discussion
Downloading Rise course for backup
Is there an option to download a Rise course to my computer and then upload it again to Rise in the future for editing? I am uncomfortable with the idea that I cannot keep a backup of my files. (I s...
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
Hi Louis,
I know it's stressful when you realize you deleted something by accident. Although we can't restore courses that have been permanently deleted, you can restore them from the Deleted Courses folder on your Rise dashboard. They'll remain in the Deleted Courses folder until you permanently delete them or restore them. Here's how to restore courses.
You can also restore deleted lessons using the Undo button that appears for a short time after deleting them. However, they can't be restored after the Undo button disappears. I've submitted a feature request to our product team on your behalf for a way to restore deleted lessons or return to an earlier version of a course. I'll let you know if it gets added to Rise.
As for a hacker, if someone was able to penetrate the Articulate 360 site from the backend and wreak havoc on your courses, our team would be able to rely on the backups created. If an individual is able to gain access to your account either by knowing/guessing your password or accessing your computer while it's already logged in I don't know the specifics of how we'd determine it wasn't you, but please reach out to our Support Team with any concerns if you think your account was compromised.
Hi Ashley,
Any updates on this request?
I've submitted a feature request to our product team on your behalf for a way to restore deleted lessons or return to an earlier version of a course. I'll let you know if it gets added to Rise.
From a maintenance/quality standpoint, we need to verify that we are starting with the published version of the course when we start to make updates.
Also, we often have multiple people working on a single course, which increases the chance of accidental changes.
The option to return to a version as of a certain date, or recover accidental deletions, is becoming more important as we begin using Rise360 more heavily.
