Forum Discussion

CaitlinGregory-'s avatar
CaitlinGregory-
Community Member
12 days ago

Drag and Drop

Hoping for a little help here please! I've set up some drag and drop activities on Storyline. When testing them individually (one slide at a time) they all work, but when viewing the Scene, one isn'...
e-learning development
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
11 days ago

Hi CaitlinGregory-​!

Happy to help!

I noticed that you have three Triggers tied to the same event (When the user clicks Submit Button). It's possible that the last one (Submit Drag and Drop 1) could be causing the playback issue. When Storyline processes Triggers, it executes them in order from top to bottom. When you preview the whole Scene, the Submit interaction Trigger fires before or during your custom "Show Layer" Triggers. Storyline's internal Drag-and-Drop logic then tries to handle the feedback via its built-in Correct/Incorrect Layers, but conflicts with your custom Layers. When testing a single Slide, Storyline may resolve the conflict differently, which is why it appears to work.

As a troubleshooting step, I suggest:

  1. Deleting or disabling the "Submit Drag and Drop 1" Trigger.
  2. Keep only your conditional "Show Layer" Triggers (My Correct/My Incorrect).
  3. Ensure the "Submit Button" on the Slide is not associated with the built-in interaction.

 

If that doesn't do the trick, it would be helpful to see a copy of the .story file for testing. Do you mind uploading a copy here in the discussion or privately through a support case?

Looking forward to hearing from you!