drag problem with video seekbar

Thanks, Anton. I was able to take a look at your video file and just responded to you privately via email.

Hi Everyone,

I'm having problems with the seekbar not working (Storyline 360) with basic slides that have audio and some image animations. First problem is that it doesn't identify the true duration of the slide. Upon completion of the slide it dragging the playhead doesn't to a earlier position doesn't change the position of the visual. In additional pause and play does not control the slide, and rewind does not control the slide. In other words the seekbar doesn't work at all. I've tried multiple approaches to try to resolve this: I downgraded my version to see if this would solve the problem, as the seekbar was working in previous versions. I've changed to the modern play tested without success, and reverted back to the classic player, again without success. I've tried different settings in slide properties and seekbar properties in the player control without success. As any observed this problem with Storyline 360 in the recent versions.

Hi, Charles.

I am sorry you are experiencing this issue!

Quick question: does it happen in every file you open or start in Storyline 360, or only with a specific .story file?

If it's happening with a specific project, can you share the .story file with us through a support case so we can investigate what's happening?

Thanks Maria,

I've isolated the bug, I believe, which occurs when I load a layer containing a hotspot from a master slide. It was easy enough to use an alternative solution, but figuring out what was causing the problem took some time. That said, I've shared an example (.story) of the problem with support to hopefully help others.

I'm also seeing this problem. I seem to be able to drag the seekbar on the video itself a little way along at first, but then it stops working altogether. Is there any progress on a fix?

Hi,

I'm still experiencing this issue ...