Forum Discussion
Dropdowns don't work on Android phone
Hello there,
I have developed a course in Storyline 360 that uses a matching drop-down graded question (https://articulate.com/support/article/Storyline-Question-Types). Although users can click ...
Hello everyone!
I have great news to share! We are no longer seeing this bug where Match and Sequence drop-downs are not working on Android devices running Chrome v81 and v87 when using our latest version of Storyline 360 (Build 3.72.29699.0).
Please let us know if you’re still noticing the issue, and we’ll be happy to continue troubleshooting with you in a support case.
Hello everyone!
I have great news to share! We are no longer seeing this bug where Match and Sequence drop-downs are not working on Android devices running Chrome v81 and v87 when using our latest version of Storyline 360 (Build 3.72.29699.0).
Please let us know if you’re still noticing the issue, and we’ll be happy to continue troubleshooting with you in a support case.
Hi Luciana, that's an interesting way to communicate it. Does this mean a bug has been located and fixed?
thank you
Hi Andrew,
There's a possibility that the bug discussed in this thread has been indirectly fixed by an update that was introduced in recent versions of Storyline 360. We regularly test existing bugs in newer versions of Storyline 360, and when we are no longer able to replicate specific issues, we communicate them with our users to let them know that updating will help address certain behaviors.
If you were being affected by the bug that my colleague Luciana mentioned, try testing the behavior using the latest version of Storyline 360 and let us know if you run into any issues!
