Forum Discussion

BruceCrystal's avatar
BruceCrystal
Community Member
4 years ago

Duplicate fonts in SCORM export - Articulate Rise 360

I have an issue when exporting a course that uses the same font for both headings and body (see theme fonts.jpg attached). When loading the SCORM file to the LMS, I received an error (see error.jp...
rise 360
  • hazelB's avatar
    hazelB
    Staff
    3 years ago

    Hi Lauren! Thanks for sharing your SCORM file. I tested it in SCORM Cloud, and it is working:

    https://app.cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=b54d7e54-c85b-4ead-9894-a84ce894e00e

    SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content. 
     
    This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
     
    You'll also find some helpful LMS-troubleshooting tips here.
     
    Since your course works properly in SCORM Cloud but not in your LMS, kindly share the SCORM Cloud findings with your LMS provider to troubleshoot the issue. 
      • GrenForonda's avatar
        GrenForonda
        Staff
        3 years ago

        Hi Lauren!

        Sorry to hear you are getting errors when uploading another exported SCORM file to your LMS.

        Thanks for sharing the screenshot; however, we can't seem to access and view this. Can you re-upload this screenshot (showing the error messages) using the Add Attachment button when replying to this post?

        Thanks so much!

Related Content