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KelliLynnCatala's avatar
KelliLynnCatala
Community Member
2 months ago

Edited Courses Reverting to Old Versions

Hello.  My team and I are re-designing a curriculum that consists of several e-modules created in Rise360.  Two of the courses that were re-designed have reverted back to the old versions after the n...
rise 360
KelliLynnCatala's avatar
KelliLynnCatala
Community Member
2 months ago

Hi Kelly!

Thank you for the response.  We edit our courses in Rise 360 and this is where the updated courses appeared to be unchanged (this happened to two courses we were working on).  The courses had not been republished into our LMS as of yet.  It seems as though they saved for a few days, but when we were ready to review and republish, we noticed the changes had not been saved.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 months ago

    Hello KelliLynnCatala,
    Do your courses have multiple versions or duplicates? It's strange that an existing course that was previously published does not have snapshots or Review 360 items, especially if you recall previously publishing the course to Review 360. This makes me think that you or your team might be accessing a copy of the course and not the original one. 

    Can you still replicate the issue? If you make edits to your Rise 360 course, does the course eventually revert to an older version? If you didn't duplicate the course, please open a case with our support team here so we can request a copy of your Rise 360 course to understand what happened.