Forum Discussion
ShannonRankin
2 months agoCommunity Member
Embedded Content in Rise: Browser compatibility issues
I am having trouble with embedded content in Rise displaying properly for Safari, IOS and Android browsers in Workday LMS. For example, embedded YouTube and Vimeo links, Microsoft Forms and Storylin...
- 2 months ago
Hi ShannonRankin,
I'm happy to jump in here!
If the course worked in SCORM Cloud, it might be a good idea to reach out to your Workday administrator to check on specific settings. I would also still advise learners to do the following:
- Use one of our supported browsers and ensure it's up-to-date on the latest version
- Check that these network endpoints are enabled on their device
I hope this helps!
ShannonRankin
2 months agoCommunity Member
Thank you! We did test and it works as expected using Chrome or EDGE on a mobile device, but not Safari or Firefox. Is that a Workday setting that can be adjusted do you think or do we need to advise learners to use EDGE or Chrome?
- KellyAuner2 months agoStaff
Hi ShannonRankin,
I'm happy to jump in here!
If the course worked in SCORM Cloud, it might be a good idea to reach out to your Workday administrator to check on specific settings. I would also still advise learners to do the following:
- Use one of our supported browsers and ensure it's up-to-date on the latest version
- Check that these network endpoints are enabled on their device
I hope this helps!
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