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Embedded Content in Rise: Browser compatibility issues
I am having trouble with embedded content in Rise displaying properly for Safari, IOS and Android browsers in Workday LMS. For example, embedded YouTube and Vimeo links, Microsoft Forms and Storylin...
Hi ShannonRankin,
I'm happy to jump in here!
If the course worked in SCORM Cloud, it might be a good idea to reach out to your Workday administrator to check on specific settings. I would also still advise learners to do the following:
- Use one of our supported browsers and ensure it's up-to-date on the latest version
- Check that these network endpoints are enabled on their device
I hope this helps!
Thank you! We did test and it works as expected using Chrome or EDGE on a mobile device, but not Safari or Firefox. Is that a Workday setting that can be adjusted do you think or do we need to advise learners to use EDGE or Chrome?
Hi ShannonRankin,
I'm happy to jump in here!
If the course worked in SCORM Cloud, it might be a good idea to reach out to your Workday administrator to check on specific settings. I would also still advise learners to do the following:
- Use one of our supported browsers and ensure it's up-to-date on the latest version
- Check that these network endpoints are enabled on their device
I hope this helps!