Forum Discussion

MiranMARTIN-8b0's avatar
MiranMARTIN-8b0
Community Member
3 months ago

Embedded HTML output : play button on mobiles

Hi eveyrone

I created a quite simple animation and published it in HTML format. Then i embedded it in a iframe on my website (wordpress-elementor).

Everything works fine on desktop and tablets but on mobile devices, a black screen with "play" button displays and the users has to click on it in order to launch the animation.

Is there a way (in the story.html file?) to avoid this ?

 (i saw this old post but foks are discussing about SL1, SL2 and i'm on SL 360)

Thank you

Best regards

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 months ago

    Hello Miran, 

    Thanks for reaching out!

    The "Play" button you see when opening Storyline 360 content on a mobile device is expected behavior for all versions of Storyline and not a bug. It's part of how the course needs to launch the HTML5 output due to the limited space on the device.

    While we don't officially support this method, you can check out this solution which involves modifying the published output to remove the play button when your courses are viewed on mobile devices: 

    Hope this helps!

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