Forum Discussion
SamHill
6 months agoSuper Hero
Hi Ryan, when you say embedded, are these video files that are imported into Storyline (and using the Storyline video controls)?
Have you opened up the browser console (F12) and had a look to see if there are any errors related to the video (generally red text). This might give a clue as to why the videos aren't playing.
Also, which publish settings are you using on the video (Adaptive or Static)? If Adaptive, maybe it is a mime-type issue with the server, and adaptive streaming isn't supported. If that's the case you could revert to static.
I think the mime-types required on the server for adaptive are:
.m3u8 |
application/vnd.apple.mpegurl | playlist file that contains a path to a media file or directory of media files and meta information about the playlist |
.ts |
video/mp2t | video stream file |