Forum Discussion
Embedded Video / Windows 11 Not Playing
Reaching out to see if anyone has run into this issue. We cannot run our embedded videos, that are housed on our network. We are getting a message that the users needs to install Silverlight. Silverlight is no longer supported by Microsoft. We are running Windows 11 and Edge most recent builds and our LMS is SuccessFactors. If anyone has had the same issue or knows of an answer, assistance will be greatly appreciated.
2 Replies
It sounds as if your IT team needs to look at the videos and verify that they are not tied to a default player setting that points to Internet Explorer (for which Silverlight was a plugin). Are you seeing the same issue from different users? Different videos? If it's a consistent behavior, you may need to get your IT team to republish the videos and then you would need to re-embed them.
The issue has been resolved. It was "Special Characters". SharePoint was replacing special characters in the names of the files with numeric values.
