Forum Discussion

BethCouglerBlom's avatar
BethCouglerBlom
Community Member
5 years ago

Embedding Vimeo video - web object screen?

Does anyone know why, in an embedded video from Vimeo, I'm getting a grey "Web Object" screen instead of a still image of the video? See attachment.
storyline 360
BethCouglerBlom's avatar
BethCouglerBlom
Community Member
4 years ago

Hi again all, I'm experiencing this issue again in Articulate Review. In the past I have been able to get past this grey web object screen by starting the YouTube video at 0:01 second in. Not working this time. Any ideas?

 

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    4 years ago

    Hi Beth!

    We are happy to help! I've just tested this on my end by embedding a YouTube video and published the course to Review 360. Here's a short clip of my test. The grey web object screen isn't showing up on my end. Would you mind sharing the .story file so we can get a better understanding of this error? You can share it in this public discussion or upload it privately in a support case.

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