Forum Discussion

AlastairScar531's avatar
AlastairScar531
Community Member
8 years ago

Embedding Wistia video

I am trying to embed video hosted on Wistia into my Storyline 360 module using the 'Video from Website' option, and have two questions. Wistia offers me two embed text options 'Recommended' and 'F...
storyline 360
Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hi Alistair.  Circling back, I was able to reproduce this issue in a new file using a Wistia video.  To confirm, the web output does retain the full screen option.

I looked into the difference between the standard and fallback embed codes provided by Wistia.  Our recommendation is to use the fallback embed code at this time, which uses an iframe format.  The standard embed code uses JavaScript, and Storyline has an issue with JavaScript embed codes.  We're investigating, and I'll let you know if there's any change.

Let me know if there's anything else I can do for you!

  • AlastairScar531's avatar
    AlastairScar531
    Community Member
    8 years ago

    Hi Crystal,
    I've now had the client test the embedded Wistia video within their LMS and it displays the same behaviour as in Articulate Review - the video displays, but the 'fullscreen' control does not display. See attachment.

    It seems that I can offer two options:
    1) Video embedded within the slides, no option to maximise
    2) Videos open in a new browser tab, maximise option present, users must allow pop-ups

    The initial feedback was that having the videos in a separate window might be confusing, but I think it could be mitigated with reminder messages on the base slides "The related video should be playing in a separate browser tab. If you don't see it, please be sure to enable pop-ups"

    Thanks

    Alastair