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S-JBirch's avatar
S-JBirch
Community Member
2 years ago

Empty %variables% are suddenly displayed as 'unassigned'

Using %variables% with text in my latest project, I suddenly see them printed out as unassigned in my captions. Normally they are left blank, and even if I assign them a default value of ' ' - a space, they show up as unassigned.

I have no idea how this happened. It is both in Preview and in the player, published content. 

It started happening overnight. And it really messes with a course because now 'unassigned' appears a lot of places where I'd want to keep them invisible until the variable is set.

I am running Build 3.75.30269.0. Then upgraded. Still there. 

  • Not seen this yet, is your code concatenating the variables?

  • S-JBirch's avatar
    S-JBirch
    Community Member

    I don't use the variables in any fancy way. Just refer to them in a text box.  No javascript either. Manipulation is done via triggers, and that means loading a new value to override the old values.

    I have attached a picture of the list of variables from my project. I sent it for a support case as well, but they're running with extended closing hours, probably due to Halloween.

    I am not sure if the project is corrupted somehow, I will try to import the files into a new, fresh project and see if it changes anything. 

    Edit: 
    Importing the slides into a new, empty project didn't change anything,.

  • I wondered if you were setting the value somewhere in your code. It looks like an update may have broken it, is it browser specific?

    • S-JBirch's avatar
      S-JBirch
      Community Member

      No, it shows up in browsers as well as during Preview. So it is Working as Intended. I will try from another pc, install the software and see if anything changes. But I doubt it, problem seems to be in the project.

  • S-JBirch's avatar
    S-JBirch
    Community Member

    I've upgraded to the November 28th version and it is the same. Also my colleague sees this error when publishing as well as previewing the course

  • Hi Soren, 

    Thanks so much for reaching out! Sorry to hear you've run into this snag. 

    I see that you've opened a support case and you're working with my colleague Johnrey. You're in great hands! 

    We'll continue the conversation over in your support case.

    Have a great day! ☀️