Forum Discussion
End of Video Cut Off
Finally after being frustrated on multiple projects, I have decided to post on the subject.
If I use a few video in a row (one on each slide), I find that during playback, the last few seconds are clipped, making the final audio un-heard. Very frustrating for me, because I use storyline to produce courses with 10 - 20 slides of video.But the end of each slide is missed ...
My solution for the moment is to grab the timeline, and extend it a few second more. However, the results are still rather unstable. Sometimes it is long enough, and sometimes it is not. (Not to mention alot of extra work).
With Presenter this was not an issue. I wish that presenter 2013 was out, so I could switch back. However, since I need an ipad/html5 option, I cannot do so .. yet.
Has anyone else run into this bug? I am sure I am not the only one, because it has come up on every single of my last 20 projects or so. Unfortunately I realized it too late, and now I am getting many complaints from my customers which I must correct for free.
42 Replies
Thanks Rachel for that update and glad it's working well for you. We'll keep you posted here if there is anything else to share.
Hi all, love the Articulate community! In fact, I tried a Google search this morning just for grins rather than going into the forums first and this thread was the first hit. I published a project yesterday that has 12 short videos in it. Was experiencing the exact same issue where if the seekbar was used the video was clipped at the end. Changed the properties of the slide to advance by user and added in the trigger to jump to the next slide when media completes. Everything works perfect now.
Sometimes we need to allow users to access the seekbar rather than make it read only. This solution seems to work like a charm. Love solutions at your finger tips. Thanks guys!
Glad that this thread was able to assist you Duane!
I have had the same problem now and then. Right now I have a project with the problem. After reading ths thread I thought I saw the light. Well, partly. Two out of four films now beahave as expected. Still, the other two stop when they want to. I have tried several other tricks as well. Jump to next slide when timeline reaches cue point. Negative. Jump to a layer and from there jump to next page. Negative. Use the fist on the computer screen. Negative.
I guess I have to submit a case for this. Strange it has not been fixed although it has been a known problem for at least three years.
br
gustaf
Given the erratic nature of this problem, I tend to think it is a loading/buffering problem.
Hi Gustaf,
Thanks for reaching out here and letting us know you were starting a support case. If you'd like to share your case number with our here we can keep an eye on it as well to share any updates here. Although this thread is a bit longer, it likely encompasses a number of issues and as Walt mentioned the erratic and inconsistent nature make it difficult to track down. The more examples we're able to look through the easier to help narrow down the cause.
Yay! Thank you everyone. You are a glorious, helpful wonderful community! I, too, have been using the wrong trigger. Media Completes is absolutely the right choice. For the record, I'm using Camtasia videos in SL2 and all were truncated. Solved. So happy!
Glad that this thread was able to assist you here Jane and thank you for popping in to share with everyone.
The workaround works for me. I would prefer users to be able to advance the seek bar and not affect the rendering or end of the playback of the videos.
Hi Karen!
I'm not sure that I'm following what you are asking here.
You are welcome to add video that plays independently of the slide timeline via flash video if you wish. Would that assist you?
You could also add as a web object.
