Forum Discussion
JaneKuo-dcff628
3 years agoCommunity Member
Engage interactions blank when viewing course online
We are having an issue with Engage interactions showing as blank slides in our LMS.
They were originally in Presenter and we imported all the content from Presenter into Storyline and published th...
JoseTansengco
3 years agoStaff
Hi Jane,
Thanks for reaching out!
Looks like you have your courses hosted on an LMS if you require a login to access them. To help isolate the issue, try testing your course in a different environment such as SCORM Cloud to see if you will also experience the behavior there.
Additionally, you can also:
- Test your courses on other browsers
- Open your courses in Chrome's incognito mode
- Make sure that you have all updates installed for Windows and Google Chrome
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a case with our support team so we can take a closer look at what's happening?