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IOTALS's avatar
IOTALS
Community Member
31 days ago

Erratic font issues when publishing

Hi - I'm publishing a Japanese file and having some font display issues. Text is being arbitrarily bolded and unbolded in the preview and published files. The strange thing is that when I publish or preview just one scene, the text displays fine, with the bolding appearing correctly. However, when I publish the entire Project, everything gets messed up - bolding is taken away from where it should be, and also is getting applied to whole paragraphs where it should not. Desperate for some help here as this is due for delivery to a client. Many thanks for advise.

  • Hi IOTA LS, 

    Thanks so much for reaching out!

    Sorry to hear you've run into this snag. I'd like to have our support engineers take a closer look at this issue. I've gone ahead and opened a support case on your behalf and they'll be reaching out to you via email shortly. Thanks so much for your patience.